I can successfully log in via browser or the desktop version, but in Mobile or Tablet app I'm stuck at the Miro logo If that doesn't help, try to uninstall the app and download the latest version from our website
I can successfully log into Miro via a browser but cannot access my profile from the Desktop app Alternatively, we can recommend using Google Chrome Please enable third-party cookies in your browser settings to sign in. Miro requires third-party cookies to function Third-party cookies are disabled on your end. I cannot log in to Miro using email and password in Safari (the page gets refreshed and nothing happens) Your Enterprise organization uses Session Idle Timeout - users are being automatically logged out after 90 minutes of inactivity Please reach out to your system administrator and ask them to allowlist Miro lettersĬheck out possible reasons and solutions here Check out Spam, Promotions, Junk, Social, and Updates folders to see if the password reset email is thereĢ. This is common if you are using Miro with a corporate email addressġ. A security measure may be preventing the letter from reaching your inbox filtering it out. The email gets placed in Spam or another folderĢ. I don't remember my password and don't get an email from Miro when trying to reset itġ. After that you will be able to access your Miro profile via the Google button This will connect your Google account to your Miro profile. Go to Profile settings > Integrations again and Log in to your Google profile from the page.Check that you're in the correct profile that has access to your boards. You can restore your password if you don't remember/have it. Log in using your standard credentials (email and password).Go to Profile settings > Integrations and click Log out next to Google integration.Check that the profile does not have any boards you need.Having used the second address you have created a second profile This usually happens if you registered with Miro with an email different from the Google address you're trying to use at the moment. There is a mixup between your Miro and Google addresses. When I try to log in via Google, I get into a Miro profile that's not mine Then reset the connection following these steps Log in using standard credentials (email and password). The connection between your Google account and Miro has been disrupted
This article will help you quickly troubleshoot the most common issues if you're having difficulties logging into Miro.
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